LISTEN PRESENTS
聆森 LISTEN 簡報展演
Listen
Listening Connects Us. 傾聽，讓對話發生
Promoting peer support to make mental health part of everyone's daily life 推動同儕支持，讓心理健康成為日常
National Taiwan University · 2026 國立臺灣大學 · 2026
Listening Connects Us. 傾聽，讓對話發生
Promoting peer support to make mental health part of everyone's daily life 推動同儕支持，讓心理健康成為日常
National Taiwan University · 2026 國立臺灣大學 · 2026
YOUTH MENTAL HEALTH CRISIS · AGES 15–25 MENTAL HEALTH CRISIS · 18–25歲青年
25%
Suicide Ranks 2nd 自殺高居第 2 位
Among top 10 causes of death for ages 15–24 自殺占 15–24 歲十大死因，居第 2 位
5.4%
Annual Death Increase 死亡數年增幅
In suicide deaths for ages 15–24 (2024) 15–24 歲自殺死亡數年增幅（2024）
23.1%
High Depressive Tendency 高度憂鬱傾向
Among college students surveyed 大專院校學生具高度憂鬱傾向
25%
Severe Anxiety Level 嚴重焦慮程度
Among college students surveyed 大學生達嚴重焦慮程度
HELP-SEEKING GAP · WHEN FACING DIFFICULTIES HELP-SEEKING · 面臨困擾時
Seek Professional Counseling 尋求專業心理諮商
Only a tiny fraction reach clinical help 僅少數求助臨床專業
2%
Rely on Peer Venting 依賴同儕訴說
Most turn to friends and peers to share 多數向身邊同儕傾訴
40%
Stay Silent & Self-Process 選擇閉口不談，自我消化
Choose not to speak and suffer internally 不願開口，獨自承受情緒
40%
Corporate EAP usage is only 3–5%; mental health struggles are not limited to campus. 企業 EAP 使用率僅 3–5%，心理困境不只在校園。
Awareness 感知障礙
Unsure when to seek help and unfamiliar with resources 不確定何時求助、不熟悉資源
Acceptability 接受度障礙
Stigma and negative labels around counseling 擔心被貼標籤與污名化
Availability 可及性障礙
Counseling centers closed or long waiting lists 諮商資源名額有限，需長時間等候
Affordability 負擔能力障礙
Expensive off-campus counseling fees are hard to afford 自費諮商費用昂貴
Appropriateness 適當性障礙
Clinical institutions feel too formal and distant 臨床機構感官正式且具距離感
The problem is not a lack of demand, but the limitations and barriers of help-seeking channels. 問題不在於需求不存在，而在於求助管道的局限與障礙。
Vision 願景 Vision
Build a close-knit and sustainable mental support network like a forest. 建立一個如森林般緊密、可持續的心理支持網絡。
Mission 使命 Mission
Make mental health part of daily life and enhance the resilience of the youth generation. 推動心理健康日常化，提升青年世代心理韌性。
Value 核心價值 Value
Values We Cherish 我們重視的價值
Empower 賦能
EMPOWERMENT
Empower participants with skills through systematic training to become peer supporters. 透過系統培訓使參與者具備知能，成為陪伴他人的支持者。
Empathy 同理
EMPATHY
Based on equal, non-judgmental relationships, ensuring everyone feels truly understood. 以平等、不評判的關係為基礎，讓每個人感受被真正理解。
Connect 連結
CONNECTION
Allow support to flow naturally in daily relationships, spreading the concept of everyday mental health. 讓支持在日常關係中自然流動，傳遞心理健康日常化的理念。
Social Media Reach (Past Year) 過去一年社群總瀏覽
Coffee Chat Pilot Runs 咖啡對話試營運
Pilot Satisfaction 試營運滿意度
Campus Outreach Reach 校園送暖活動觸及
Training Courses to Date 培力課程至今參與
Workshop Attendance 實體工作坊參與
Listeners Trained Listener 培育
Mental health support shouldn't have only one path. Besides counseling and therapy, daily human connection and mutual help are equally effective interventions. 心理健康支持不應只有一條路。諮商與治療之外，日常的人與人連結、互助同樣是有效的介入方式。
PROFESSIONAL COUNSELING
Professional Counseling 專業諮商
Peer support does not replace professional counseling
but makes mental support
more diverse & everyday
同儕支持不取代專業諮商
而是讓心理支持
更多元、更日常
PEER SUPPORT
Peer Support 同儕支持
Peer support also increases the willingness to seek professional counseling—those who have been listened to are more willing to seek help when needed. 同儕支持亦能提升尋求專業諮商的意願——被好好傾聽過的人，更願意在需要時向外求助。
We hope to root the ability of listening and empathy in campuses, communities, and workplaces. 我們希望讓傾聽與同理的能力在校園、社區與職場中扎根。
CAMPUS · NOW
Campus 校園
Centered around NTU and Gongguan, providing peer companionship through "After Class Coffee Chat". Students from NTNU and NCCU have joined the training, replicating across campuses. 以臺大、公館為核心，透過「After Class 咖啡對話」提供同儕陪伴。台師大、政大也有學生已加入培訓，跨校複製正在進行中。
ACTIVE · 2024–
COMMUNITY · COMING SOON
Community 社區
We will launch the "Seed Listener Program" to spread listening and empathy in wider communities, supporting interested peers to build their own listening programs. 將推行「種子 Listener 計劃」，讓傾聽與同理在更廣泛的社群發生，並陪伴有意願的夥伴建立專屬聆聽計劃，支持更多人。
LAUNCHING · 2026 AUGUST
WORKPLACE · IN EXPLORATION
Workplace 職場
Corporate EAP usage is only 3–5%. Facing workplace high pressure, peer support is more instant and everyday than traditional counseling, making it our next focus. 企業 EAP 使用率僅 3–5%。面對職場高壓，同儕支持比傳統諮商更及時且日常，是我們下階段探索的重點。
IN EXPLORATION · 2027 →
A one-on-one conversation program, not professional counseling. Before a cup of coffee cools down, it's a conversation with no standard answers. 一對一談話活動，並非專業心理諮商。在一杯咖啡冷掉之前，這是一場沒有標準答案的對話。
HOW IT WORKS
Low-Barrier Everyday Settings 日常低門檻場域
Cafes around campus, bringing mental support from clinics into warm daily life. 校園周邊咖啡廳，將心理支持從診間帶入溫暖的日常場域。
Seamless Booking Experience 流暢預約體驗
Via online/offline promotion and simple website booking. 透過線上線下宣傳，與簡便網站預約。
Robust Safety Systems 完善安全制度
Establish clear ethical boundaries, providing clinical supervision and crisis referral systems. 設立明確倫理界線，並提供心理師專業督導與危機轉介機制。
2026 MILESTONES
15 active 位
Active Listeners projected by June 預計六月前培訓完成
50 chats 場
Target Coffee Chats by year-end 預計年底前服務場次
LISTENER QUALIFICATION 傾聽者資歷
Listeners pass over 20 hours of training and scenario assessment, acquiring emotional companionship, non-judgmental listening, and ethical boundary compliance skills, under clinical supervision bi-weekly. 傾聽者皆通過 20+ 小時培訓與情境考核，具備情緒陪伴、非批判傾聽與倫理界線遵從能力，並每兩週接受專業臨床心理師督導。
INPUT INPUT · 投入
Trained Listeners 受過訓練的 Listener
Cafe Space 咖啡廳空間
Clinical Supervision & Support Team 專業督導與幕後團隊
Conversation Card & Program Design 對話卡牌與活動設計
ACTIVITY ACTIVITY · 活動機制
Warm Listening
Over Coffee
一杯咖啡的
暖心傾聽
Everyday Peer Companionship
Listening & Resource Connection
日常化 · 同儕陪伴
傾聽 · 資源連結
OUTCOMES OUTCOMES · 成效
Short-Term 短期
Feeling listened to & understood 被傾聽與被同理感
Mid-Term 中期
Sense of universality & stress relief 普同感 · 壓力減緩
Long-Term 長期
Increased help-seeking behavior 主動求助行為提高
SOCIAL IMPACT SOCIAL IMPACT · 社會影響力
Reduce mental health stigma 降低心理求助污名
Build campus peer support network 建立校園同儕支持網
20-Hour Systematic Training · 3 Core Phases · Therapist-Led Lectures & Supervision 20 小時系統培訓 · 三大核心部分 · 心理師授課與督導
PHASE 01
Core Competency Building 基礎能力建立
March — Basic Skills 三月 — 基礎技巧
PHASE 02
Skill Deepening & Self-Awareness 深化技術與自我
April–May — Advanced Skills 四月至五月 — 進階技巧
PHASE 03
Safety Systems & Certification 安全制度與認證
May–June — Assessment 五月至六月 — 考核機制
COMMUNITY · 2026 AUGUST
Seed Listener Program 種子 Listener 培訓計劃
Seed Listener Leadership Training 種子 Listener 領導力培訓
Expand internal community support through training, focusing on two main areas: 透過培訓擴大社群內部支持，著重兩大核心：
Enhance Listening Literacy: Train members in deep listening and non-judgmental companionship. 提升傾聽素養：培訓成員具備深度傾聽與非批判陪伴的能力。
Custom Design Mechanisms: Guide participants to design custom support networks for their own communities. 客製化機制設計：引導學員為自身社群設計專屬同儕支持機制。
LAUNCHING · 2026 AUGUST
COMMUNITY · ON-DEMAND
On-Demand Support Network 即時陪伴網絡
Flexible Companionship System 彈性陪伴機制
Peer supporters can activate their "Listening Status" in their free time, allowing peers in need to walk into a cafe anytime, anywhere for immediate connection, bypassing booking constraints. 同儕傾聽者可在空閒時開啟「接單/陪伴狀態」，讓有需求的同儕隨時走入合作空間，獲得即時陪伴與連結。
Peer Listener 同儕 Listener
WORKPLACE · Peer Support
Workplace Peer Support Program 職場同儕支持推動方案
Why Workplace Peer Support? 為什麼推動職場同儕支持？
Peer support programs require long-term commitment, empowering both organizations and employees: 同儕支持機制需要長期推動，同時賦能企業與員工：
Open Culture & Cohesion: Shape an open organizational culture and enhance employee cohesion. 開放文化與凝聚力：塑造開放的組織文化，提升員工凝聚力。
Boost Mental Resilience: Strengthen employees' adaptability to high pressure and challenges. 提升心理韌性：強化員工面對高壓與挑戰的適應力。
Expand Well-being Capacity: Enhance the enterprise safety net for employee physical and mental well-being. 擴充健康量能：完善企業員工身心健康保護網。
Destigmatization & Self-Care: Reduce stigma around seeking help and encourage daily self-care. 去污名化與自我照顧：降低求助標籤，鼓勵日常自我關懷。
IN EXPLORATION · 2027 →
Potential Implementations 潛在合作推動方式
Consulting 諮詢與規劃
Plan workplace psychological safety strategies. 協助規劃職場心理安全策略。
Roundtable 跨界座談
Cross-sector executive exchange to foster empathetic management. 跨界主管交流，倡議同理管理。
Training 員工培訓
Train listening and accompaniment skills as a safe support force. 培訓傾聽與陪伴知能，成為支持力量。
Programs 主題活動
Organize workshops to promote mental well-being regularly. 舉辦工作坊，推動日常心理健康。
Clinical Psychologist Advisors 臨床心理師顧問 Advisor
Advisor 臨床心理師專業指導Led by clinical psychologists for lectures and supervision, providing expertise and ensuring program safety. 由臨床心理師主持課程講授與督導，提供專業知識並確保活動安全。
Founders & Co-Founders 創辦人＆共同創辦人 Founders
Founders · NTU Alumni 臺大畢業生 · NPO任職NTU graduates currently working in NPOs, responsible for long-term strategic development. 臺大畢業生，現於 NPO 任職，負責團隊長期策略發展規劃。
Core Team 核心幹部團隊 Core Team
Core Team · NTU Students 臺大在學生 · 各部門營運Formed by NTU students, with departments like social media, brand, and projects, managing daily operations. 由臺大在學生組成，設社群、品牌與專案等部門，負責日常營運與策劃。
01
SHORT TERM
Rooted at NTU, Expanding Across Campuses 深耕臺大，跨校擴散
Enhance Coffee Chat quality and training capacity 提升咖啡對話品質與培育量能
NTNU & NCCU have joined, attracting cross-campus talent 師大、政大已加入，吸引跨校人員
Standardize training modules to ensure scalability 標準化培訓模組，確保可複製性
02
MID TERM
Regional Expansion & Community Programs 區域擴展與社區計劃
Expand to Gongguan area and colleges in Taipei 擴展至公館周邊、台北市各大專院校
Implement community seed Listener programs 推行社區種子 Listener 計劃
Plan online Coffee Chats to break geographical limits 規劃線上咖啡對話，打破地域限制
03
LONG TERM
Expanding Beyond Campus 步出校園，族群擴大
Establish peer support networks for diverse groups 建立不同族群的同儕支持網絡
Explore workplace peer support models (2027→) 探索職場同儕支持模式（2027→）
Make diverse mental support a new cultural norm 讓心理健康的多元支持成為新的文化
Listening Connects Us.
To be truly heard, in the crevices of everyday life. 在日常的縫隙裡，好好被聽見。
If you also believe in the power of peer support,
we sincerely look forward to connecting with you.
如果您也相信同儕支持的力量，
我們誠摯期待與您進一步交流。
@listenntu
WEBSITE
coffeechat.
listenlingsen.org
listenntu@gmail.com
Copyright © 2026 Listen. All rights reserved.